River Links Consulting

New product and service development, introduction, refinement and integration.

Existing product and service re-engineering.

All aspects of enterprise system and process analysis including business process design, definition and change management.

Translating business requirements and workflow processes into technical specifications for IT software development.

Identifying project costs including stakeholders/resources, project timeframes and return on investment.

Process improvement, As Is and To Be process mapping, workflow design and automation.

Identifying opportunities, risks and risk mitigation.

Software design and development, testing, implementation, training and handover.

Writing business policies, best practices, operating procedures, legal terms and conditions, business plans, feasibility studies, benefit realization plans, business cases, gap analysis reports, change management plans, and other key documentation including technical and commercial writing – guides, manuals, creative launch content, advertisements, media communication, editorials, and press releases.

Customer and supplier development and relationship building – sales and support to suppliers, wholesalers/distributors and end users.

High-level sales and purchase negotiations, including contract creation and management.

Workshops, product launches, presentations, coaching and training.

Website development, user identification, and building and managing online marketing campaigns.